HOME DIGITAL SERVICES
Who We Are
Home Digital Services is owned by Wudhus Ltd. We’re a family owned business operating from our HQ
in Mansfield, Nottinghamshire. This is our hub – the home of our national call centre, service desk,
management team and stores.
We like to make sure every one of our customers gets the best service and value. Our professional technicians are all full-time employees, operating in their local areas.
At any time, we normally have more than 25 technicians, or “techies” as we like to call them, in the field. They are fully supported by a small and friendly team at our head office.
We complete many 1000s of home service jobs across the UK, every year.
What We Do
We believe in a simple, hassle-free method of operation, prioritising a quality service and working to tight time-scales. We respond quickly and always aim to get the job done right, first time.
You’ll be provided with a van and the right tools to do the job. Our professional image is important, so all vehicles have signage, and you’ll be kitted out with high-quality branded workwear.
Job acquisition, booking, planning, pricing and quotations are taken care of by our marketing, call centre, service and operations teams.
Our techies in the field can then focus on what they do – providing our customers with accurate advice and a high-quality service, at a cost which compares favourably with the leading players in the industry.
How We Do It
We invest substantially in marketing, advertising our services across the UK, both online and in print. We like to keep our techies busy!
FIELD EMPLOYEES / TECHIES
All directly employed (no sub-contractors), working in their local areas, from their company van.
Customer enquiries are handled through our friendly call centre team at our HQ in Mansfield.
Once booked in, customer visits are scheduled through our service desk, and despatched to our techies in the field.
ONE JOB AT A TIME
Our techies only ever deal with the job in hand, to focus on providing the level of service we expect.
You’ll be provided with a sign-written company vehicle, kitted out with all the necessary tools.
STOCK / LOGISTICS
Our stores are also located in Mansfield. Ordering of stock and parts is carried out centrally.